Learning Valuation

CCC® Valuation is a leading, automated set of total loss claims settlement services that help decrease claim cycle time. Click the links below to view job aids, e-learning, configuration guides, and options for vehicles and motorcycles specific to Valuation. A description of each item is included for your reference.

Valuation Submission Job Aids

Name Description

CCC Valuation Operations

This document contains the contact information and hours of operation for CCC® Valuation Operations.

How to Create a Valuation Request

This job aid outlines the steps necessary to complete a Valuation Request using the CCC Portal.

How to Create a Valuation Request (CCC Estimating)

This job aid outlines the steps necessary to complete a Valuation Request using CCC Estimating.

How to Request and Review CCC® Valuation - Vehicle Equipment

The CCC® Valuation – Vehicle Equipment Report contains vehicle configuration data from multiple 3rd party data providers. This job aid explains how to request and review the CCC® Valuation – Vehicle Equipment Report from the CCC Portal.

View Build Sheet Information & Vehicle Equipment Report in CCC Estimating and the CCC Portal This document describes where you can view build information in CCC® Estimating while creating an Estimate, as well as how to view the information on CCC® Portal when reviewing a claim or submitting a Valuation Request, a Post-Valuation Request, or a VER.

How to Create a Post Valuation Change Request

This job aid outlines the steps necessary to complete a Post Valuation Change using the CCC Portal.

Post Valuation Change FAQ

This document provides answers to frequently asked questions regarding the post valuation change process.

Post Valuation Assistance Process This process flow document describes the post valuation assistance process.
Packages Reference Guide ​​This reference guide provides information regarding packages, what packages are, how they can be identified, and Build Sheet considerations.

Market Valuation Report (MVR) Job Aids

Name Description

How to Read a Market Valuation Report

This job aid is a review of each section of the Market Valuation Report (MVR) and the information included in it.

How to View a Market Valuation Summary in Spanish

CCC® Valuation provides a Spanish translation of the Market Valuation Summary. This job aid reviews the steps to view this report.

Sample Market Valuation Report

This is a sample Market Valuation Report (MVR).

Fee Calculator Services Training Materials

Name Description
Fee Calculator

Fee Calculator enables insurance companies to identify and include certain title, registration, and license plate fees as a part of the Private Passenger Vehicle (PPV) Valuation Request process based on information provided by the company to CCC. If calculated, these fees will display in the Market Valuation Report (MVR) and will be listed in the Post Valuation Change Request.

Note: Fee Calculator is only available for companies that have the necessary contract with CCC.

How to Create a PPV Valuation Request with Fee Calculator This document explains how to create a Private Passenger Vehicle (PPV) Valuation Request in the CCC® Portal. This job aid is specific to companies that have contracted for Fee Calculator.
How to Read an MVR with Fee Calculator This document is a review of each section of the Market Valuation Report (MVR) and the information included in it. This job aid is specific to companies that have contracted for Fee Calculator.
How to Create a Post Valuation Change Request with Fee Calculator This document explains how to create a Private Passenger Vehicle (PPV) Post Valuation Change Request in the CCC® Portal. This job aid is specific to companies that have contracted for Fee Calculator.
Fee Calculator eLearning Course This is the eLearning course for Fee Calculator. Fee Calculator enables insurance companies to identify and include certain title, registration, and license plate fees as a part of the Private Passenger Vehicle (PPV) Valuation Request process based on information provided by the company to CCC. If calculated, these fees will display in the Market Valuation Report (MVR) and will be listed in the Post Valuation Change Request.

Additional Job Aids

Name Description

Add Catastrophe Code (CCC ONE Estimating)

This job aid describes how to add a Catastrophe Code to the Claim Office Profile and then use it in a workfile in CCC Estimating.

Add Valuation User ID- (CCC ONE Estimating)

This job aid demonstrates how to add a Valuation user ID to your Claim Office profile in order to submit valuation requests through CCC Estimating.

Confirm Total Loss on a Claim

This job aid describes the steps needed to confirm a total loss on a vehicle claim without an estimate.

E-Learning

Name Description

CCC ONE®Valuation Training

The goal of this course is to provide an introduction to CCC ONE® Valuation, its functionality, and the team that supports it.

CCC® Valuation Training - California This course is specific to the CCC® Valuation - California Methodology. The goal of this course is to provide an introduction to CCC® Valuation, its functionality, and the team that supports it.
Introduction to the CCC Portal

This course provides an introduction to the CCC Portal - how to access the site, an overview of the home page, and how to navigate within the site.

CCC Portal - Create Valuation Request This eLearning course explains the steps necessary to complete a Valuation Request using the CCC Portal.
How to Read a PPV MVR This course reviews how to read the Market Valuation Report (MVR) for Private Passenger Vehicles (PPV).
CCC Portal - Create Post Valuation Change Request This eLearning course explains the steps necessary to complete a Post Valuation Change Request using the CCC Portal.

Configuration Guides

These guides provide additional information for each commercial recreational vehicle category.

Name
Airstream
Conversion Vehicles
Heavy Equipment

Medium and Large Marine

Motorcycles
Snowmobiles
Specialty Vehicles
Trailers
Travel Trailers and Motorhomes
Truck Bodies
Truck Chassis Class 1-3 (Light Duty)
Truck Chassis Class 4-7 (Medium Duty)
Truck Chassis Class 8 (Heavy Duty)

Options

Name Description

Private Passenger Vehicle (PPV) Options

This document contains the Options Definitions for Private Passenger Vehicles.

Motorcycle Options

This document contains the Options Definitions for Motorcycles.