Thought leadership and company perspective pieces
The CCC team was excited to be back at InsureTech Connect this year. With 9,000 attendees from 58 countries – including notable insurtech businesses, entrepreneurs, investors, analysts, and other insurance industry incumbents – CCC was in great company. We demonstrated products at our booth, participated in a fireside chat, and hosted an expert panel on […]
by Brian Randolph Manager of Market Alliances Did you know that shops write nearly 20% more supplements now than they did just six years ago? We can chalk this up partially to the increase in vehicle complexity. I know the process of creating supplements all too well. I’ve seen both sides first-hand. When I was […]
by George Bochenek ELEVATE Advisor – Diagnostics In my 12 years working in collision repair, I’ve had the opportunity to work with shops, see the industry change, and look at common issues from different lenses. Recently, I have had more conversations with operators about scanning and diagnostics. About three years ago, I was onsite with […]
In late June, thousands of students studying for careers in collision repair gathered at the World Congress Center in Atlanta, Georgia to compete in the SkillsUSA Championship. SkillsUSA is a career and technical student organization serving more than 395,000 high school, college, and middle school students. The events and competitions cover many career paths and […]
by Annette Estorga Client Implementation Specialist For many people, collision repair is part of their family history, and I am no different. My grandfather owned one of the first body shops in his hometown, and my father began as a painter’s apprentice at 13. My dad achieved his dream to own his own shops with […]
by Jon Dady Client Solutions Manager In a collision repair shop, there are always a lot of tasks to be done, but at the heart of it, we need to repair vehicles correctly, efficiently, and on time. When I was running a shop, I found myself spending a ton of time walking back and forth: […]
CCC sat down with Client Engagement Manager Jennifer Hubbard to hear her perspective on the collision repair industry and celebrate her nomination as one of the Women’s Industry Network’s (WIN) Most Influential Women for 2022. How long have you been in the collision repair industry? I’ve been in the industry 28 years. In that time, […]
by Danon Birch Elevate Advisor I recently had to find a new dentist. I checked my insurance coverage and then went online to see my options. The one nearest to me didn’t allow online appointments and when I tried to call, no one answered. I submitted a “Contact Us” form, but never heard anything […]
by Dan Risley Vice President, ASG Market Solutions I’ve written in the past about the importance of diagnostics but I want to address a specific phrase I hear over and over again in shops: “Oh, it’s just a bumper job.” It’s a bit of a running joke that bumpers have become the proxy for simple […]
by Jennifer Hubbard Client Engagement Manager Staffing shortages and employee turnover are realities of today’s collision repair industry. As we look to expand talent entering the industry and fulfill today’s talent needs, it is important as an industry we build diverse teams. To build an influx of new technicians and talents, it is important that […]
