Thought leadership and company perspective pieces
Summer has arrived, and that means seasonal travel has already begun. A recent vacation survey showed that almost 80% of Americans are planning to hit the road this summer – on two wheels or four, or more. (Figure 1) As the global powersport and recreational vehicle markets continue their explosive growth (Figure 2), so too […]
By: Devin Vohs, Client Solution Manager I’ve visited hundreds of shops in my time at CCC, and the first thing I often notice as soon as I walk in the door is an OE certification plaque or two (or ten) proudly displayed in the waiting room. But I wonder why these certifications aren’t always mentioned […]
In the insurance industry, change is constant. The need for change can be driven by advancing technology, shifting needs of the consumer, and broader macro trends all at once. Today, the intention is to focus on a specific macro trend which has a growing impact on U.S. auto casualty claims now and in the future: […]
What’s Driving Demand for Diagnostics Advanced Driver Assistance Systems (ADAS) have become an established feature in late-model vehicles, composed of an integrated suite of sensors, cameras, radars, and more. Some of the earliest versions of ADAS appeared in the early 2000s with various forms of night vision, cruise control, and lane departure warning systems.[1] The […]
By: Taylor Dobson, Employee Experience Manager Over the past decade, the collision repair industry has faced multiple challenges, but none have been as lingering – or as frightening – as the labor shortage. The annual demand for new entrant technicians in 2022 was over 35,000, but there were only 4,500 graduates from post-secondary collision programs […]
CCC’s Creators & Innovators blog series features members of our team discussing what excites them most about the work they’re doing and how they’re contributing to CCC’s growth and success. This month, we’re featuring a Q&A with CCC’s Senior Manager Safekeep, Jeffrey Capobianco on subrogation. How long have you been with CCC and what has […]
In this special edition of CCC Trends, we’re discussing 5 key takeaways from Crash Course 2023, our annual research report, which covers the latest P&C insurance and collision repair industry insights and trends. This year’s Crash Course is all about EXPERIENCE – and more specifically, the important role technology plays in creating truly customer-centric […]
By: Jenny Swindle, Client Engagement Manager I have a confession – I’ve been influenced by my Generation Z kids. They often tell me to “vote with my dollar” and purchase from stores that give back on a local, national, or global scale. The idea that people enjoy working with charitable organizations isn’t unique to the […]
Artificial Intelligence (AI) is changing the way the world solves problems, which is why so many industries are applying this pervasive technology in all sorts of new and exciting ways. Property and casualty (P&C) insurers, for example, have become increasingly reliant on AI to help manage costs, reduce fraud, streamline customer communication, reduce claim cycle […]
With CCC ONE®, shops can save time, improve productivity, and make better business decisions, but did you know there are even more shortcuts within the platform? Here are our top 10 time-saving tips to help your shop run like a well-oiled machine: 1. Quickly navigate from desktop to cccone.com It’s easy to jump from your […]
