CCC Intelligent Solutions Inc. (CCC) announces its plan to further enhance CCC ONE®, the collision repair industry’s leading estimating platform, incorporating advanced AI into its estimating application later this quarter. The new feature, CCC ONE® Estimating – IQ, will provide collision repair facilities a jump start on estimating, applying machine learning to pre-populate estimates with […]
Tony Painter Director, Strategic Solutions Transparency and trust go hand in hand. Sprout Social reports that 86%of Americans believe transparency from businesses is more important than ever and 73% of consumers are willing to pay more for products that guarantee total transparency. You don’t need your customers looking over your shoulder as you replace a […]
Experimentation, customer collaboration, and simplicity: these are just a few of the principles that guide Shivani Govil’s approach to product innovation as CCC’s new Chief Product Officer. Below Govil discusses her new role, what excites her about the P&C insurance economy, and CCC’s position in the market. She not only casts a vision of where […]
“One of the things that’s been pretty interesting is actually the acceleration – what we’ve seen in AI. We did announce recently that we hit a 5 million claims threshold using at least one CCC deep-learning model, but I thought what was really interesting was, in 2020, we had more than 100% increase in the […]
Raymond Chew Senior Manager, Strategic Sales Last month, we scratched the surface on the power of data. We covered capture rate and the importance of sharing information with your team, using dashboards, to get everyone invested in performance improvements. If last month was the “WHAT” and the “WHY” data matters, let’s cover “HOW” to use […]
Like many technology-reliant industries around the world, the auto industry is experiencing the impact of the global shortage of semiconductor chips, the microchips that power digital devices and process data. In the auto industry, these chips power Advanced Driver Assistance Systems (ADAS). What caused this shortage? At the start of 2020, high demand for semiconductor […]
Raymond Chew Senior Manager, Strategic Sales When planning a trip to an unfamiliar destination, you likely rely on a GPS to guide you to get where you’re going. I know I’d be lost If I didn’t use mine. Think of your experience in collision repair as a journey. Your shop is the car, and you […]
CCC Information Services Inc. (CCC), a leading SaaS provider to the P&C insurance economy, announces plans to launch an enterprise payments platform to power electronic payments across the insurance and automotive ecosystem. The company aims to expand its CCC® Payments capabilities to enable digital payments between insurers and their business partners, reducing administrative costs and […]
Shortly after CCC released its 25th Crash Course report in March 2020, the World Health Organization proclaimed COVID-19 a pandemic. What followed pushed the pace of change across global markets to unprecedented levels, including the multi-trillion-dollar P&C insurance economy. The industry was already in the midst of a digital transformation, focused on digitizing the insurance […]
For many collision repair professionals, the focus on day-to-day business operations doesn’t leave much time to consider the future of the industry. The Collision Repair Education Foundation (CREF) offers some easy ways for shops to support up-and-coming technicians and the schools that train them. One way is through the Part of the Solution initiative. The […]
