The collision repair industry, like all industries, experienced a tumultuous 2020 and is hoping for a better year in 2021. The COVID-19 pandemic and the resulting shelter-at-home directives led to significant declines in driving and congestion, and a decline of over 20 percent in non-comprehensive automotive vehicle claims in 2020 versus 2019. Repair volumes also […]
By: Susanna Gotsch, Director, Industry Analyst, CCC Information Services Inc. The Right to Repair Law Vehicle Data Access Requirement was voted into law on Tuesday, November 3, 2020, in Massachusetts. The law will require manufacturers that sell vehicles with telematics systems in Massachusetts to provide vehicle owners and independent repair facilities with the right to […]
During the last few months of learning to live and do business under the threat of COVID-19, we’ve seen two trends emerge for vehicle repair facilities: a focus on safety and savings. Safety Safety is the number one concern for any business right now, and repair facilities are no exception. Everyone is looking for ways […]
A recent CCC Trends article quantified the impact of the COVID-19 pandemic and resulting shelter-at-home orders on both driving and accident frequency. It provides good insight from a national level and confirms that this is being felt by everyone in the collision repair industry, though most don’t need national studies to realize business has slowed. […]
CCC Information Services Inc. (CCC) announces the creation of an information and resource page to help small businesses across the industry facing mounting challenges related to the COVID-19 pandemic. The resource guide includes links about the Small Business Administration loan program, related loan application forms, and information on legislative and industry relief efforts. “Every person, […]
Arrows on the right show options for the claim folder, but can cover up the claim below. Click on the arrows to hide the current line and show the claim information below. TIP #1 Now the lower claim folder can be viewed from the home page. Tip #2 The “Full Screen” option on the right […]
This quarter we begin a new feature covering common overwrites as suggested by CCC ONE users. Look out for more in future editions of the Frontline Newsletter. When replacing a tire in CCC ONE Estimating, the tire transfer is included as per the Motors Guide to Estimating. The below screen shots outline how to correctly […]
Arrows on the right show options for the claim folder, but can cover up the claim below. Click on the arrows to hide the current line and show the claim information below. TIP #1 Now the lower claim folder can be viewed from the home page. Tip #2 The “Full Screen” option on the right […]
We have a new graphic option within CCC ONE. The XAML graphics are now available within the Estimate tab of the workfile for 2010 and newer vehicles. This means you can have a more interactive look at the graphics in the database. The XAML icon is a magnifying glass in the top left corner of […]
CCC® Diagnostics Simplifies Scanning Process for Repair Facilities, Minimizing Hardware, Software Requirements CCC Information Services (CCC) and American Honda Motor Co., Inc. (American Honda) announce that the OEM becomes the first to integrate its diagnostics scanning cloud technology into the CCC™ X data exchange, simplifying scanning and reporting for Honda and Acura vehicles. Honda diagnostics […]
