CCC Information Services Inc. (CCC) announces today a redesign of CCC® Repair Methods, launching the solution with General Motors (GM) as the first OEM. CCC Repair Methods now includes OEM repair procedures displayed as the OEM presents information in its own repair procedure guides. In addition, CCC Repair Methods includes a new user interface, allowing […]
Jennifer Hubbard Strategic Solutions Advisor For Women’s History Month, CCC is shining a spotlight on three female team members who are making great contributions to the success of collision repairers. Their example and leadership have provided a framework for me and others to follow in order to succeed in the collision repair industry. […]
Mark Fincher VP, ASG Market Solutions Digital connectivity is accelerating at a rapid pace as we enter a new decade. Dr. Peter H. Diamandis, CEO at Zero Gravity Corporation, predicts that by 2030, there will be over 500 billion devices and 100 trillion sensors globally. This will be made possible largely through 5G technology with […]
Over the past 12 months, virtually all businesses, including repair facilities, have focused on two areas: safety and savings. Safety For collision repairers, safety in the shop has likely always been a concern, but recent events have amplified the need to find new ways to keep customers and staff safe. It’s not only the right […]
Brian Randolph Client Solutions Manager Every single collision repairer needs a checklist. The end. I hope you enjoyed the article. Okay, all dad jokes aside, I’ve presented this concept to many collision repairers over the years and have heard a few objections along the way. For instance, “We don’t need a checklist,” can be translated […]
The collision repair industry, like all industries, experienced a tumultuous 2020 and is hoping for a better year in 2021. The COVID-19 pandemic and the resulting shelter-at-home directives led to significant declines in driving and congestion, and a decline of over 20 percent in non-comprehensive automotive vehicle claims in 2020 versus 2019. Repair volumes also […]
By: Susanna Gotsch, Director, Industry Analyst, CCC Information Services Inc. The Right to Repair Law Vehicle Data Access Requirement was voted into law on Tuesday, November 3, 2020, in Massachusetts. The law will require manufacturers that sell vehicles with telematics systems in Massachusetts to provide vehicle owners and independent repair facilities with the right to […]
A recent CCC Trends article quantified the impact of the COVID-19 pandemic and resulting shelter-at-home orders on both driving and accident frequency. It provides good insight from a national level and confirms that this is being felt by everyone in the collision repair industry, though most don’t need national studies to realize business has slowed. […]
CCC Information Services Inc. (CCC) announces the creation of an information and resource page to help small businesses across the industry facing mounting challenges related to the COVID-19 pandemic. The resource guide includes links about the Small Business Administration loan program, related loan application forms, and information on legislative and industry relief efforts. “Every person, […]
Arrows on the right show options for the claim folder, but can cover up the claim below. Click on the arrows to hide the current line and show the claim information below. TIP #1 Now the lower claim folder can be viewed from the home page. Tip #2 The “Full Screen” option on the right […]
