 In this special edition of CCC Trends, we’re discussing 5 key takeaways from Crash Course 2023, our annual research report, which covers the latest P&C insurance and collision repair industry insights and trends. This year’s Crash Course is all about EXPERIENCE – and more specifically, the important role technology plays in creating truly customer-centric […]
Labor shortages, supply chain challenges, climate change, and COVID uncertainty reshaping insurance economy trends as showcased in 27th annual edition of industry’s preeminent report CHICAGO, March 15, 2022 – CCC Intelligent Solutions Inc. (CCC), a leading SaaS platform for the P&C insurance economy, announces today it has released CCC Crash Course 2022, a data-driven report […]
As we head into 2022, the momentum for change is perhaps larger than we’ve seen in many years. The COVID-19 pandemic accelerated consumer and business adoption of technologies from mobile, to cloud, to AI, to more. Despite the rapid adoption of innovations, many of the top stories of 2021 underscored the interruptions caused by the […]
 Over the last two years, the collision repair industry has faced an environment of fewer repairs, increased technician shortages, growing vehicle complexity, and increased demand among customers for a digitized experience. The collision repair industry also continues to see increased consolidation across all parts of the industry, as demands for capital investment for training […]
With the COVID-19 pandemic still not fully behind us, it remains difficult to know just what life will be like once we emerge. Businesses continue to adapt, evaluating key issues like employee safety, supply-chain sourcing, and telecommuting. Key demographic factors like how and where people live and work, what habits they’ve formed during the pandemic, […]
Findings are part of the AI and technology leader’s 2021 Crash Course Midyear Report exploring the evolution of technology across the P&C insurance economy CCC Intelligent Solutions Inc. (CCC), a leading SaaS platform digitizing the multi-trillion-dollar P&C insurance economy, announces the release of its 2021 Crash Course Midyear Report. This edition of Crash Course examines […]
