Industry trends, CCC research and reports such as; CCC Trends, APD Claims and Crash Course.
Summer has arrived, and that means seasonal travel has already begun. A recent vacation survey showed that almost 80% of Americans are planning to hit the road this summer – on two wheels or four, or more. (Figure 1) As the global powersport and recreational vehicle markets continue their explosive growth (Figure 2), so too […]
By Matthew J. Zollner, Associate Director of Product Management at CCC Intelligent Solutions Inc. By now, it’s safe to assume that everyone on social media has heard of generative AI. Your LinkedIn newsfeed is probably already inundated with the latest ChatGPT news and opinion. For me, the most interesting thing about the explosion of AI […]
In the insurance industry, change is constant. The need for change can be driven by advancing technology, shifting needs of the consumer, and broader macro trends all at once. Today, the intention is to focus on a specific macro trend which has a growing impact on U.S. auto casualty claims now and in the future: […]
What’s Driving Demand for Diagnostics Advanced Driver Assistance Systems (ADAS) have become an established feature in late-model vehicles, composed of an integrated suite of sensors, cameras, radars, and more. Some of the earliest versions of ADAS appeared in the early 2000s with various forms of night vision, cruise control, and lane departure warning systems.[1] The […]
CCC’s Creators & Innovators blog series features members of our team discussing what excites them most about the work they’re doing and how they’re contributing to CCC’s growth and success. This month, we’re featuring a Q&A with CCC’s Senior Manager Safekeep, Jeffrey Capobianco on subrogation. How long have you been with CCC and what has […]
 In this special edition of CCC Trends, we’re discussing 5 key takeaways from Crash Course 2023, our annual research report, which covers the latest P&C insurance and collision repair industry insights and trends. This year’s Crash Course is all about EXPERIENCE – and more specifically, the important role technology plays in creating truly customer-centric […]
Artificial Intelligence (AI) is changing the way the world solves problems, which is why so many industries are applying this pervasive technology in all sorts of new and exciting ways. Property and casualty (P&C) insurers, for example, have become increasingly reliant on AI to help manage costs, reduce fraud, streamline customer communication, reduce claim cycle […]
With nearly all manufacturers’ updates reported, over 90 percent of all vehicles of curb weight 8500 pounds or less produced and sold in the U.S. between September 1, 2021 and August 31, 2022 included automatic emergency braking (AEB) and frontal crash warning (FCW).[1]Â This was the sixth progress report from the twenty automakers that originally […]
1. Inflation Inflation – perhaps one of the words that best defines 2022. At the close of 2021 many were hoping we had seen the worst of rising inflation as supply chain issues were getting better, whether it was the lower cost of shipping goods or automakers predicting improved supplies of semiconductor chips. But then […]
This month’s CCC Trends report will take a look at what’s ahead for the collision repair industry in 2023. Â There were a number of residual issues that repairers faced in 2022 that will continue to play out next year in to 2023. These include: Parts and material shortages from supply chain disruptions Staffing challenges New […]
