by John Goodson, SVP of Product Development Artificial intelligence represents a fundamental shift in how businesses can make use of the tremendous amounts of data available. Digital interactions between customers and business partners create millions of data points daily – AI can synthesize all of this data to create actionable insights, and even automate tasks […]
As more people get vaccinated for COVID-19 and pandemic restrictions on daily life begin to lift, data shows that many consumers will continue to opt for contactless experiences for safety and convenience. In light of these major shifts in consumer expectations, how will the P&C insurance industry continue to evolve? How can companies prepare for […]
CCC Information Services Inc. (CCC) announces the publication of Crash Course 2021, revealing industry-leading insights on the business, consumer, environmental, and technology trends shaping the P&C insurance economy. The report provides a substantive view of how Covid-19 reshaped the industry with shifts in driving behavior, attitudes toward personal mobility, adoption of telematics-enabled usage-based insurance, and […]
The Michigan Department of Insurance and Financial Services (DIFS) has proposed new administrative rules to implement the medical fee schedules contained in Michigan’s automobile no-fault statute. The proposed rules address certain issues arising under the fee schedule, including: The Medicare fee schedules applicable to reimbursements Providers eligible for enhanced reimbursement amounts Use of charge description […]
CCC, an AI Leader in Insurance Technology, Reports a More Than 50 Percent Year-Over-Year Increase in the Application of Deep-Learning for Claims Processing CCC Information Services (CCC), an AI leader in insurance technology, reports a more than 50 percent year-over-year increase in claims processed using deep learning. The company also reports that more than 5 […]
Bodily injury claim frequency is decreasing, thanks in large part to advanced driver-assistance systems (ADAS). However, claim severity is on the rise. As more medical specials are submitted per injured party, the claims process becomes more complicated, requiring additional time and resources to complete. This added complexity along with increased charges per claim can limit […]
As the world changes, underwriters have an opportunity. Technology is advancing at breakneck speed, both within the insurance industry and out, and consumers are becoming more accustomed to meaningful service and results at the touch of a button. A willingness to re-imagine typical quoting best practices may not only improve day to day processes, but […]
CCC provides a customer service and support experience unlike anyone else in the industry. Account Management. Customer Success. Solutions and Consulting. Field Consulting. These are the pillars of our comprehensive team focused on delivering high-level, personalized service to our customers. As we continue to expand our products and services, our dedication to customer support carries […]
In 2018, CCC introduced the world’s first AI solution for vehicle collision estimates: CCC® Smart Estimate. Leveraging CCC’s estimating logic and AI photo analytics capabilities, Smart Estimate pre-populates baseline estimates with analogous processes for insurance carrier appraisers to review, edit and advance. Through the process, Smart Estimate AI and human appraisers learn from each other, […]
CCC Information Services Inc. (CCC), a leading SaaS provider to the insurance and automotive industries, has signed an agreement with PDP Group (PDP) to digitally connect lenders on the PDP platform to insurers as part of the CCC® Total Loss Care workflow. The single sign-on integration digitally connects the PDP title administration service to CCC’s […]
