With the COVID-19 pandemic still not fully behind us, it remains difficult to know just what life will be like once we emerge. Businesses continue to adapt, evaluating key issues like employee safety, supply-chain sourcing, and telecommuting. Key demographic factors like how and where people live and work, what habits they’ve formed during the pandemic, […]
The latest CCC Trends report analyzes emerging trends in electric vehicles. This year, the U.S. has joined numerous countries using the pandemic as an impetus to shift their vehicles in operation from internal combustion engine vehicles to electric vehicles (EVs). Driven by new federal requirements from the Biden administration, as well as competition with China’s […]
Shivani Govil SVP, Chief Product Officer Today networked businesses are all around us. Let’s take food delivery – in 2020, the top 10 food delivery apps accumulated over 91 million U.S. downloads. These apps make a complex process of ordering dinner remotely from a favorite local restaurant as simple as a few clicks. It’s a […]
When an auto accident occurs, the driver works with their insurance carrier to kick off the claims process. Vehicle photos are provided. Repairability is determined. If the vehicle is a total loss, the carrier runs a valuation and captures lienholder information for vehicles with outstanding loans. But while the insurer guides the driver through the […]
Findings are part of the AI and technology leader’s 2021 Crash Course Midyear Report exploring the evolution of technology across the P&C insurance economy CCC Intelligent Solutions Inc. (CCC), a leading SaaS platform digitizing the multi-trillion-dollar P&C insurance economy, announces the release of its 2021 Crash Course Midyear Report. This edition of Crash Course examines […]
Total loss frequency has been steadily rising the last several years, driven by higher vehicle purchase and repair costs. With more than 21% of all accidents resulting in as total loss in 2020, and 40% of all total loss claims involving vehicles secured by lenders, digitizing the total loss process can deliver several benefits, including […]
CCC Information Services Inc. (CCC), a leading SaaS provider to the P&C insurance economy, announces plans to launch an enterprise payments platform to power electronic payments across the insurance and automotive ecosystem. The company aims to expand its CCC® Payments capabilities to enable digital payments between insurers and their business partners, reducing administrative costs and […]
Consumer complaints against automotive lenders are on the rise, according to an October 2020 report from the U.S. Public Interest Research Group (PIRG) Education Fund and Frontier Group. Their analysis of consumer data revealed a record spike in auto lease and financing complaints from March to July 2020, even with many auto lenders offering payment […]
CCC Information Services Inc. (CCC), a leading SaaS provider to the insurance and automotive industries, has signed an agreement with PDP Group (PDP) to digitally connect lenders on the PDP platform to insurers as part of the CCC® Total Loss Care workflow. The single sign-on integration digitally connects the PDP title administration service to CCC’s […]
Over the last several months, the phrases ‘times are changing’ and ‘customer expectations are evolving’ have been published countless times. While these thoughts are timely, they’re static. It’s well established that the shift in consumer expectations, along with lightning fast advancements in technology, are driving the need for insurers to rethink the customer journey. The […]
