This has been a year like no other. And as you may remember from this previous post, CCC participated in 2020’s InsureTech Connect virtually. From their homes in different parts of the country, cross-industry thought leaders beamed their thoughts and insights to the ITC audience and shared their take on changing consumer behavior as well […]
By Christoph Plenio, vice president, R&D, Innovation Foundry lead for CCC Information Services Inc. AI is changing how insurers do business. Accelerating decisions. Improving outcomes. Constantly adapting to customized rules and permutations. This isn’t a vision, but the reality for more than 50 insurance carriers working with CCC across AI use cases. In conversations and […]
Insurance carriers show strong growth and sustained use of photos as a method of inspection in response to COVID-19. CCC Information Services Inc. (CCC) reports today that photo estimates and AI-supported claims have expanded at a record pace exceeding double-digit growth since the beginning of the year. The rapid adoption of digital technology is in […]
CCC Information Services Inc. (CCC) today released Crash Course 2020, a data-driven report covering the business, consumer, and technology trends shaping the automotive, claims, and collision industries. Crash Course 2020 marks the 25th anniversary of the industry-leading report, which this year explores the future of personal transportation including: AI, ADAS, driverless vehicles, data access, digital […]
Mckinsey & Company recently sat down with Githesh Ramamurthy, chairman and CEO of CCC Information Services, as part of their ongoing series The Next Normal: Persepctives on the future of industries. For a full transcript of the interview, please visit: https://mck.co/2qLtFnS.
Process automation is making its way through the insurance industry, delivering operational efficiencies in many areas. For underwriting and distributing personal and small business insurance, carriers are struggling to balance providing in-person inspections of customs risk exposures with delivering quotes and prices in minutes. Mobile technology, photos, and artificial intelligence are promising to close the […]
By: Jason Verlen, SVP, Product Management, CCC Information Services Inc. As of this writing, the Houston Astros are heading to the playoffs, representing the AL West. But not long ago, the outlook wasn’t so rosy for Houston’s boys of summer. In 2013, the Astros finished last place in their division posting a record of 51-111. […]
ROCKLEIGH, N.J. – Volvo Car drivers will now have help at their fingertips in the minutes following an accident, via their smartphones. Volvo Car Accident Advisor is the first mobile, post-accident experience that serves up emergency services and checklists, guided accident documentation and digital insurance claims and repair services to keep drivers safe, informed and […]
Self-service claims and repair scheduling capabilities via digital devices are just two examples of how our industry is using technology to ‘shift-left’ – providing customers with enhanced self-service capabilities via technology that ensures the same or better level of customer service and engagement. In this month’s edition of CCC Industry Trends, Susanna Gotsch explores how […]
Volvo Car USA will be the first automaker to leverage CCC® Accident Advisor to help keep drivers safe, informed, and in control in the minutes following an auto accident There are more than 13 million auto accidents every year in the U.S., most leaving drivers feeling confused and uncertain of what to do in the […]
