CCC Intelligent Solutions Inc. (“CCC”), a leading SaaS platform for the P&C insurance economy, announces it has made touchless estimating a reality. The AI-powered CCC® Estimate-STP uses advanced AI and insurer-driven rules to automatically initiate and populate detailed and actionable estimates in seconds. In market with four national insurers, including USAA, CCC Estimate – STP […]
Park Place Bodywerks has been in operation for over 30 years, growing into one of the largest operations in the country specializing in luxury repairs. They are a 100% non-DRP shop but receive assignments from insurance carriers through CCC Open Shop to fill their 171 working bays spread over 110,000 square feet. In a space […]
Jeff Anton National Sales Manager, Parts Supplier Sales Working with customers is a part of being a collision repairer. We also know that some customers are easier than others. But you’re a customer, too. The relationships you have with your suppliers are an important part of the repair process. And, to make sure it runs […]
Mark Fincher Vice President, Market Solutions New vehicle technology is changing the way we drive – from Advanced Driver Assistance Systems that tell us when to pump the brakes (or even pump the brakes for us), to connected mobile apps in our consoles to navigate the road and play music, to 360 cameras to […]
When Arron Manuel opened his collision repair shop in 2008, it was in an off-the-beaten path location with low visibility. Without much road traffic to draw new customers, it took word-of-mouth recommendations, advertising and direct repair relationships with insurance carriers to build the shop’s reputation in their community of Ada, Okla. From there, Manuel Collision […]
CCC Intelligent Solutions Inc. (CCC) announces its plan to further enhance CCC ONE®, the collision repair industry’s leading estimating platform, incorporating advanced AI into its estimating application later this quarter. The new feature, CCC ONE® Estimating – IQ, will provide collision repair facilities a jump start on estimating, applying machine learning to pre-populate estimates with […]
Raymond Chew Senior Manager, Strategic Sales Last month, we scratched the surface on the power of data. We covered capture rate and the importance of sharing information with your team, using dashboards, to get everyone invested in performance improvements. If last month was the “WHAT” and the “WHY” data matters, let’s cover “HOW” to use […]
Raymond Chew Senior Manager, Strategic Sales When planning a trip to an unfamiliar destination, you likely rely on a GPS to guide you to get where you’re going. I know I’d be lost If I didn’t use mine. Think of your experience in collision repair as a journey. Your shop is the car, and you […]
CCC Information Services Inc. (CCC) announces today a redesign of CCC® Repair Methods, launching the solution with General Motors (GM) as the first OEM. CCC Repair Methods now includes OEM repair procedures displayed as the OEM presents information in its own repair procedure guides. In addition, CCC Repair Methods includes a new user interface, allowing […]
Brian Randolph Client Solutions Manager Every single collision repairer needs a checklist. The end. I hope you enjoyed the article. Okay, all dad jokes aside, I’ve presented this concept to many collision repairers over the years and have heard a few objections along the way. For instance, “We don’t need a checklist,” can be translated […]
