Getting a car repaired is likely not at the top of anyone’s list of favorite things to do. At B&L Automotive, a locally-owned shop in Chicago, IL, they pride themselves on being the best part of a bad situation. Jorge Barrera, one of B&L’s dedicated team members, is focused on delivering excellent customer service from […]
Digital solutions are transforming the automotive claims experience. B2B payments play an important role in these digitization efforts and are essential to reaching the industry goal of straight-through processing (STP). CCC® Payments enables insurance carriers to make digital B2B payments across the P&C ecosystem, with additional benefits for automotive lenders and repair facilities. Participating insurers […]
Broad macrotrends will fundamentally shape the future of the insurance industry and in tandem the day-to-day life of consumers. In fact, shifting consumer expectations for more personal, digital engagements is driving the pace of industry evolution as speed and a seamless experience are key measures of satisfaction. Additionally, as consumers expect fast digital experiences, they […]
CCC Intelligent Solutions, a leading SaaS platform for the property and casualty insurance economy, has been named a top technology company in the software as a service sector by Business Intelligence and honored with a 2021 Stratus Award. The 2021 Stratus Awards recognizes companies and individuals innovating in the Cloud through differentiated technology offerings that […]
Shivani Govil SVP, Chief Product Officer Today networked businesses are all around us. Let’s take food delivery – in 2020, the top 10 food delivery apps accumulated over 91 million U.S. downloads. These apps make a complex process of ordering dinner remotely from a favorite local restaurant as simple as a few clicks. It’s a […]
Total loss frequency has been steadily rising the last several years, driven by higher vehicle purchase and repair costs. With more than 21% of all accidents resulting in as total loss in 2020, and 40% of all total loss claims involving vehicles secured by lenders, digitizing the total loss process can deliver several benefits, including […]
Shortly after CCC released its 25th Crash Course report in March 2020, the World Health Organization proclaimed COVID-19 a pandemic. What followed pushed the pace of change across global markets to unprecedented levels, including the multi-trillion-dollar P&C insurance economy. The industry was already in the midst of a digital transformation, focused on digitizing the insurance […]
Data is increasing rapidly across multiple dimensions – volume, velocity, and variety. In 2020, 1.7 MBs of data was created by every person every second. In fact, more data was created in the last two years than in the entirety of human history. This is a fraction of the data that will be available tomorrow […]
A Seasoned Executive In Enterprise SaaS and AI Technology, Govil Joins CCC to Drive Product Innovation for the P&C Insurance Industry Technology Leader CCC Information Services Inc. (CCC), a leading SaaS platform for the P&C insurance economy, strengthens its executive team by adding Shivani Govil as Chief Product Officer. Govil will lead the company’s […]
Over the past 12 months, virtually all businesses, including repair facilities, have focused on two areas: safety and savings. Safety For collision repairers, safety in the shop has likely always been a concern, but recent events have amplified the need to find new ways to keep customers and staff safe. It’s not only the right […]
