After a collision, vehicle owners aren’t just seeking compassion and empathy from their insurers – they’re looking for clearer and more immediate communication, broader visibility into the process, and a faster, easier way to settle their claims. Insurers are in a unique position to make their policyholders’ lives easier during trying times, and automating payments […]
Digital solutions are transforming the automotive claims experience. B2B payments play an important role in these digitization efforts and are essential to reaching the industry goal of straight-through processing (STP). CCC® Payments enables insurance carriers to make digital B2B payments across the P&C ecosystem, with additional benefits for automotive lenders and repair facilities. Participating insurers […]
Thousands of transactions take place between insurance carriers and their business partners each day, but lack of visibility into the status of those B2B payments, including processing time, remains a pain point for all parties. As the insurance industry continues to digitize key parts of the vehicle claims process — estimating, repair scheduling, total loss […]
When an auto accident occurs, the driver works with their insurance carrier to kick off the claims process. Vehicle photos are provided. Repairability is determined. If the vehicle is a total loss, the carrier runs a valuation and captures lienholder information for vehicles with outstanding loans. But while the insurer guides the driver through the […]
CCC Information Services Inc. (CCC), a leading SaaS provider to the P&C insurance economy, announces plans to launch an enterprise payments platform to power electronic payments across the insurance and automotive ecosystem. The company aims to expand its CCC® Payments capabilities to enable digital payments between insurers and their business partners, reducing administrative costs and […]
Over the past 12 months, virtually all businesses, including repair facilities, have focused on two areas: safety and savings. Safety For collision repairers, safety in the shop has likely always been a concern, but recent events have amplified the need to find new ways to keep customers and staff safe. It’s not only the right […]
