CCC® Accident Advisor for Auto Manufacturers
Help your customers get back on the road faster.
How It Works
Consumer expectations for auto manufacturers continue to rise. CCC can help you meet these expectations. With CCC® Accident Advisor, auto manufacturers can extend the customer lifecycle by engaging drivers after an accident and providing seamless, digital services that help accelerate post-collision resolutions.
What It Does
Get earlier notice of incidents.
Connected vehicles can alert OEMs of incidents in near real-time through telematics data. Once notified, OEMs can advise drivers to launch Accident Advisor from their native app or send a unique link to the driver.
Help drivers at the scene.
Provide appropriate support to drivers, guiding them to document accident details, capture damage photos, and more. Easily share incident details with tow partners to help expedite assistance.
Guide drivers through next steps.
The same mobile experience also guides drivers to take appropriate next steps, including submitting accident details to participating insurers and searching for a local, preferred repair facility.
CCC Accident Advisor can drive unmatched value and deliver new experiences to your customers, helping strengthen brand loyalty.
CCC’s mobile technology, layered with intelligent workflows, help ensure accident data is captured consistently and help drive smarter decision making.