AI
Accelerate the pace and precision of decisions.
Our Approach
CCC’s proven AI solutions are powering personalized decisions at scale for our clients – providing unprecedented clarity, identifying anomalies to reduce risks, improving performance, and elevating the customer experience. Informed by four decades of data collection, our advanced AI is building tomorrow’s experiences and transforming customer expectations.
An industry leader in AI innovation
AI-Enabled Claims Solutions
Injury Causation
Our proven AI solutions can assess accident severity from photos to inform casualty claims.
CCC® Smart Estimate
Smart Estimate applies AI, machine learning, and estimating logic to predict repair requirements, suggest estimate lines, and generate fast baseline estimates for adjuster review.
Driving advances in insurance claims with AI
CCC technology powers intelligent claims processing for dozens of insurance carriers, from automatically routing claims to the most efficient channel, to computing line item estimates, and better predicting the likelihood of total losses.
The results:
- improved cycle times
- improved estimate experience
- enhanced customer experiences
The experience that matters
Over four decades, CCC has gained robust experience handling cross-industry claims data from insurers, repair facilities, parts suppliers, OEMs and more and helps inform decisions and improve the precision of results.
- Increased AI model accuracy
- Increased AI model security
- Incremental model training
- Building toward straight-through processing
The framework for innovation
CCC’s pipeline is active with new applications, new data sources and new frameworks from across tech, insurance and academia. Our teams of experts are constantly exploring new applications to accelerate AI’s value. CCC is structured to innovate.
- Scalable production environments
- Constant experiments and investments in research and development