CCC IX Cloud: Innovating Intelligent Experiences

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CCC IX Cloud Platform

The CCC Intelligent Experience (IX) Cloud is the core of CCC’s technology. It integrates data and AI across our ecosystem to help you create workflows as dynamic and unique as the millions of claims and repairs you manage each year.

The CCC IX Cloud builds on our SaaS expertise and data stewardship. It brings intelligent experiences to life -- experiences that are smarter, faster, and more seamless. Experiences that just work for your customers, your employees and your business.

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How It Works

The CCC IX Cloud connects businesses, data, and AI to create intelligent claims and repair experiences for everyone.

Using event-driven technology, the IX Cloud converts data into insights and delivers them at the right time to the right people. Workflows can run concurrently instead of linearly, enabling new levels of speed and responsiveness, helping consumers get back on the road and back to health quickly.

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Githesh Ramamurthy on the CCC IX Cloud

CCC Chairman and CEO Githesh Ramamurthy shares how the CCC IX Cloud platform is helping the industry deliver on crucial moments across the claims and repair experience.

IX Cloud Benefits

Through our IX Cloud innovation, CCC is helping the auto claims and repair industry transition from:

Generalized to Customized

Advanced optimization creates tailored experiences for each business to support both employees and customers.

Data Points to Dynamic Insights

At CCC, AI is applied broadly to data to surface insights to the right people at the right time across the claims and repair experience, helping users make faster, smarter decisions.

Silos to Expansive Connections

One connection to CCC unlocks tens of thousands of connections across our ecosystem, providing you easier access to partners and driving efficiency and speed at every step.

Routine Tasks to Talent Efficiency

Automate routine tasks so your employees can minimize errors and delays and focus their time and effort where it’s needed most.

CCC IX Cloud: Powering Your Solutions

The CCC IX Cloud platform powers our three market-facing industry solutions: CCC ONE® for repair shops, CCC for Insurance, and OEM Net™ for auto manufacturers. Together, these platforms use our AI to create intelligent experiences across the claims and repair journey – helping you restore the vehicle and return drivers to health.

All three integrate seamlessly with the IX Cloud, offering configurability without the need to replace or disrupt current workflows.

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repairers

CCC® ONE

CCC ONE is CCC’s total repair platform. It brings together everything you need to run your shop faster, better, and more profitably. The CCC ONE platform helps you maximize productivity, monitor quality, and communicate with your partners and customers.

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Insurers

CCC for Insurance

CCC for Insurance is CCC’s intelligent claims platform. It’s designed to deliver an optimized claims experience, regardless of complexity, and helps you turn your customer’s claim into a personalized, end-to-end journey that gets them back to normalcy quickly and seamlessly.

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Auto Manufacturers

OEM Net

CCC OEM Net is CCC’s solution for automakers, helping you support your drivers when they need you most. One connection gives you access to the largest community of collision repairers to grow and manage your certified network, expand parts performance, and deliver repair and diagnostics data to repairers’ fingertips, helping your partners execute safe, consistent repairs.

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