Transforming the Industry through Intelligent Experiences
What is an Intelligent Experience?
An intelligent experience is one that just works for your business, your employees, and your customers. It synthesizes these different needs to deliver the optimal outcome.
We do this through the CCC IX Cloud™, our AI-powered event-based technology. This powerful platform orchestrates data and AI at scale across our network to help you improve business performance and deliver optimal outcomes for everyone, today and in the future.
Intelligent Experiences for the P&C Insurance Economy
The P&C insurance economy is unique - every claim creates a custom supply chain built on-the-spot after an accident. Information trickles in, and multiple businesses must work together quickly and efficiently to share data and keep the process moving.
The outcome depends on the strength of these connections. That’s where CCC makes a difference.
With powerful tools, connections, and AI-driven insights, CCC orchestrates data across the ecosystem to streamline complex workflows. The result? Businesses succeed, employees work smarter, and customers get back on the road and back to health - an intelligent experience for everyone.
How Intelligent Experiences
Just Work
Intelligent Experiences for Your Business
AI and connected data streamline workflows across the claims and repair journey, enabling faster decisions, reducing cycle times, and improving business performance. Insurers, repairers, and more gain real-time insights that optimize operations and enhance customer satisfaction.
Intelligent Experiences for Your Employees
Real-time data empowers employees to work more efficiently. AI-driven damage assessments help insurers process claims faster, while repairers can better plan workflows, order parts sooner, and allocate resources effectively. The result is fewer delays and better outcomes for all.
Seamless Experiences for Your Customers
CCC brings it all together for your customers, who experience a seamless claims and repair process. AI-powered insights guide them from damage assessment to scheduling repairs and tracking progress in real time—getting them back on the road faster with less hassle.
Marc Fredman on Intelligent Experiences
CCC Chief Strategy Officer Marc Fredman shares our blueprint for the future of the P&C insurance economy: Intelligent Experiences.
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Intelligent Experience White Paper
More than 20 million auto accidents happen in the U.S. every year, each one kicking off a unique series of interactions and decisions between insurers, repairers, automakers, parts suppliers, medical professionals, consumers, and others. Read more about CCC’s vision to create optimized, seamless experiences for everyone.
The Technology Powering Intelligent Experiences: CCC IX Cloud™ Platform
The CCC Intelligent Experience (IX) Cloud™ platform brings intelligent experiences to life through the powerful combination of an event-driven architecture with our industry-leading AI. It is designed to drive real-time decision-making and automation across the P&C insurance ecosystem.
The CCC IX Cloud powers and amplifies CCC’s applications and market-facing platforms to bring this intelligence to your unique business parameters and use cases.
Bringing Intelligence
Through Technology
Click below to read about CCC's intelligent experiences vision and IX Cloud technology.
CCC IX Cloud
Make faster, better-informed decisions with our AI-power platform that makes claims and repair just work.
Data + AI
Tap into CCC's more than $1 trillion in historical data for data-driven insights and easier decision-making.
Ecosystem
Connect to our network of more than 35,000 companies to accelerate innovation.
