Direct Repair Programs
Drive your business with DRP solutions. Access insurer program guidelines, improve performance through data-driven insights, and capture more leads.
Direct Repair Programs
Get more DRP assignments with CCC. With connections to hundreds of insurers' direct repair programs, our solution enables assignment routing, appointment scheduling, and access to insurer guidelines that can help you catch deviations quickly and expedite estimate approvals.
DRP Solutions
CCC® Advisor
Write more consistent and insurer-compliant estimates. Access insurer guidelines while the estimate is being written.
Shared Insurer Guidelines
Stay up-to-speed as policies and processes change. See insurer-issued updates within CCC ONE® so you don't have to search for previous bulletins.
Rule-Based Scoring
See what estimate lines you need to address before uploading to the insurer. Reduce phone calls, confusion, and back-and-forth communications.
Estimate "Spell Check"
Accelerate estimate and supplement approvals and simplify training for new employees with more consistent and insurer-compliant workfiles.
CCC® Indicators
Use the CCC ONE integrated dashboard to monitor your shop performance across incoming assignments, with multi-shop locations easily viewing performance metrics in a single view.
Drill-Down Feature
Access workfiles for specific claims to provide more detail on how scores were calculated.
Comparative Metrics
Compare your shop's performance within the local market for a single location, or across all locations for a multi-shop organization, to better manage your operation.
Dashboard View
Get a visual overview of your performance and trends over time, all in one easy-to-digest dashboard.
CCC® DRP Scorecard
Track shop performance on key DRP metrics, weighted by insurance carrier, with your DRP dashboard for visibility into how your shop is performing across the DRP or across your market.
Single View
Monitor your performance across key metrics and track trends over time for each.
Composite Ranking
See where you compare with other shops in the DRP based on weighted averages.
Insurer-Specific KPIs
Find out which defined and weighted insurance carrier metrics are more important and will most impact your standing with the insurer.
Get More Assignments
Earn more business with the industry's leading direct repair programs.
