MULTI-STORE
OPERATORS
Problems We SolveFeatured ProductsCustomer StoryKey InsightMSO Expansion

Problems We Solve

Streamline procedures and communication.

CCC’s solutions make it easy to implement repair procedures, administrative processes, or share company news across operations in real-time.

See the big picture with centralized reporting.

Configure reporting and benchmarks by individual location, region, or across your entire organization. Stay informed and in control of your success.

Configure access with role-based permissions.

Whether you operate four or 400 locations, configure access with role-based permissions – reducing risks and providing each employee with the information they need to succeed.

Manage compliance.

Stay informed of insurance guidance to accelerate estimate reviews and reduce supplements.

Track performance.

Track and proactively manage performance with your DRP dashboard for visibility into how your shop is performing across the DRP or across your market.

Get actionable insights.

Improve your shop performance with CCC Scorecard, the helpful feature ranks performance across the DRP based on insurer-defined measures including – Quality, Cycle Time, Customer Satisfaction, and more.

Featured Products

CCC® Connect

Keep your shops updated while they work. CCC Connect makes it easy to send performance updates or important information to one, some, or all shops all within CCC ONE®.

CCC® Checklists

Standardize operating procedures and help your team succeed with CCC Checklist. Automatically log events during the repair process to track progress and document whether your teams are operating to your standards.

CCC® Repair Workflow

Increase productivity and keep vehicles moving from station-to-station with Repair Workflow. Customized dashboards track progress and provide real-time view into active repairs.

CCC® DRP Solutions

DRP Solutions connect collision repairers with the nation’s largest insurance carriers. Capture more assignments and strengthen your shop's rating with tools to manage compliance with DRP guidelines.

CCC® Parts

Electronically order parts from the same platform you use every day to write estimates, with access to CCC’s extensive network of parts suppliers. Reduce cycle time, and strengthen customer satisfaction.

CCC® Open Shop

Capture more business and gain exposure with Open Shop. CCC ONE® connects the industry’s largest network of insurers with repair facilities helping you garner more business from carriers outside of your DRP partners.

Customer Success Story

CCC ONE gives me a whole new view of my organization and allows me to wrap an additional layer of quality around each repair.
TIM O’DAY
GERBER COLLISION AND GLASS

Key Insights
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3 of 4

More than 3 out of 4 multi-shop-operators use CCC Repair Workflow, including the 5 largest multi-shop operators. CCC ONE helps MSOs stay in command of every location, track performance and streamline operations.
300+
More than 300+ insurers nationwide, including 18 of the top 20, trust CCC's advanced technology and deep insights to power critical operations across the lifecycle of a claim with speed, accuracy, and engaging customer experiences.

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