Powering Tomorrow’s Innovation: A Letter from CCC CEO Githesh Ramamurthy
Today marks an important milestone for our employees, our clients, their clients, and our shareholders as CCC returns to the public market. This strategic decision underscores our commitment to advancing innovation across the P&C insurance economy – innovation designed to improve lives.
At CCC, we simplify complexity across the insurance and automotive ecosystems. Data is actively transformed into action and mission critical workflows streamlined. We connect a network of 30,000 businesses – leading insurers, auto repairers and manufacturers, parts suppliers, lenders and many more – digitally transforming industries while keeping people’s lives moving forward.
Today, 2.7 billion transactions per day are processed by our hyper-scale 100% multi-tenant CCC Cloud platform, powering commerce and innovation at scale. More than $1 trillion of historical data pulses through the CCC Cloud, informing our AI, helping clients make millions of data-driven decisions each day, and bringing the industry closer to achieving straight through processing.
Our game-changing AI and intelligent automation is elevating the customer experience. This year, we expect to launch:
- CCC® Estimate – STP, fully digitizing select repair estimates for insurers and their clients
- CCC ONE® Estimating – IQ, accelerating estimating at repair facilities through applied AI
- CCC® Payments, powering cross-industry payments at an enterprise level through a digital payments platform integrated with a payment processor
Our announcement today will continue to fuel tomorrow’s innovations.
These are innovations driven by a world-class talent base in engineering, data science, and critical to defining the future. Our client focus has been a cornerstone of our success and will continue to propel us forward. Last year, we achieved a Net Promoter Score of 80, a point of enormous pride for our team.
Today celebrates everything our employees do day in and day out to deliver value to our customers and their customers. We are committed to powering forward and this marks the beginning of the next phase of growth.