AI
Accelerate the pace and precision of decisions.
Our Approach
CCC’s proven AI solutions are powering personalized decisions at scale for our clients – providing unprecedented clarity, identifying anomalies to reduce risks, improving performance, and elevating the customer experience. Informed by four decades of data collection, our advanced AI is building tomorrow’s experiences and transforming customer expectations.
An industry leader in AI innovation
AI-Enabled Solutions
CCC® Estimate – STP
CCC Estimate – STP employs a powerful combination of advanced AI, insurer-driven rules, and CCC’s vast network connections to automatically initiate and populate predictive, detailed, and actionable estimates in seconds, helping to accelerate the industry vision for straight-through processing.
Injury Causation
Our proven AI solutions can assess accident severity from photos to inform casualty claims.
CCC ONE® Estimating – IQ
CCC ONE Estimating – IQ jumpstarts the estimate process at repair facilities by pre-populating estimates based on photos of vehicle damage.
CCC® Smart Estimate
Smart Estimate applies AI, machine learning, and estimating logic to predict repair requirements, suggest estimate lines, and generate fast baseline estimates for adjuster review.
CCC® Smart Red Flag Detection
Uncover discrepancies such as duplicate VINs, odometer disparities, garaging errors, and multiple filings early in the claims lifecycle. Also opt to receive digitized alerts to potential duplicate filings across CCC’s participating carrier partners.
Subrogation Solutions
CCC® Safekeep seamlessly integrates AI-driven subrogation decisions directly into the claims workflow and configures to insurer rules and predictive models to accelerate outcomes.
CCC® Smart Audit
CCC Smart Audit applies photo analytics and insurer-specific rules to quickly evaluate estimate quality, flag outliers, and intelligently route appropriate claims to estimators for re-inspection.
Driving advances in insurance claims with AI
CCC technology powers intelligent claims processing for dozens of insurance carriers, from automatically routing claims to the most efficient channel, to computing line item estimates, and better predicting the likelihood of total losses.
The results:
- improved cycle times
- improved estimate experience
- enhanced customer experiences
The experience that matters
Over four decades, CCC has gained robust experience handling cross-industry claims data from insurers, repair facilities, parts suppliers, OEMs and more and helps inform decisions and improve the precision of results.
- Increased AI model accuracy
- Increased AI model security
- Incremental model training
- Building toward straight-through processing
The framework for innovation
CCC’s pipeline is active with new applications, new data sources and new frameworks from across tech, insurance and academia. Our teams of experts are constantly exploring new applications to accelerate AI’s value. CCC is structured to innovate.
- Scalable production environments
- Constant experiments and investments in research and development