Based on customizable profiles, CCC ONE users are prompted to add diagnostic procedures to estimates based on customer type, vehicle make, or model year. A new dashboard identifies which repairs need pre- or post-repair scans and diagnostic operations performed but not been properly billed.
Repairers configure profiles in CCC ONE to define diagnostic operations (i.e., pre- or post-repair scans or specific calibrations) with preferred scan type (aftermarket or OEM) and pricing for the shop and insurer as well as alerts for OEM certification requirements. Then, while writing the estimate, estimators are prompted with those pre-configured operations and pricing based on the customer and vehicle. The diagnostics dashboard identifies repairs that need pre- and/or post-repair scans along with estimates that do not properly reflect work completed.
Pre-scan, post-scan, calibrations, and re-programing - diagnostics is complicated. And, just as complicated is the administration of repairing them. CCC is focused on taking the complexity out of the diagnostics process. Watch how.
