CCC Diagnostics
WOrkflow

Addressing Complexity

Pre-scan, post-scan, calibrations, and re-programing - diagnostics is complicated. And, just as complicated as the systems in today's vehicles is the administration of repairing them. CCC is focused on taking the complexity out of the diagnostics process. Watch how.

Addressing Complexity

Pre-scan, post-scan, calibrations, and re-programing - diagnostics is complicated. And, just as complicated is the administration of repairing them. CCC is focused on taking the complexity out of the diagnostics process. Watch how.

How It Works

Repairers configure profiles in CCC ONE to define diagnostic operations (i.e., pre- or post-repair scans or specific calibrations) with preferred scan type (aftermarket or OEM) and pricing for the shop and insurer as well as alerts for OEM certification requirements. Then, while writing the estimate, estimators are prompted with those pre-configured operations and pricing based on the customer and vehicle. The diagnostics dashboard identifies repairs that need pre- and/or post-repair scans along with estimates that do not properly reflect work completed.

How Puget Collision Increased Scans Captured on Estimates 44%

Diagnostics Network Providers*

Regardless of whether shops choose to add CCC Diagnostics Workflow, diagnostic operations performed with these providers will have their scan reports automatically attached to the CCC ONE workfile.

*CCC ONE license required to activate connections to scan providers. Diagnostics providers are third party providers which are not CCC companies. Activation of solution will require a separate merchant agreement with selected provider.