CCC^® Diagnostics

Faster, simpler scan results

Step-by-step setup instructions and easy-to-follow prompts make it easy for technicians to perform pre- and post-repair scans. Scan results are typically returned within minutes.

Multiple scan types to identify complex repairs

Choose an on-demand QuickScan or an authentic OEM scan to identify specific issues to be repaired on today’s most complex vehicles.

Scan reports automatically loaded into the CCC workfile

Results automatically flow into the workfile associated with the VIN being scanned, so technicians will no longer need to locate a file on the workstation desktop and manually attach it.

Cloud-based diagnostics with select OEMs

Collision repairers can also sign up to access the cloud-based diagnostics services for selected OEMs. These OEM scans provide the most comprehensive and timely results directly from the manufacturer.

Integration with Opus IVS**

CCC’s integration with the Opus IVS ScanSafeTM device supports technician-assisted OEM scans and on-demand QuickScans to identify what fault codes are active in the vehicle upon check-in.

Expert Support from Opus IVS 360**

Users can also request repair guidance from over 100 master technicians through the Opus IVS 360 service. Technicians can remote directly into the vehicle via the ScanSafe device to seamlessly share data and provide high-quality video chats directly through the device.

To learn more about the Opus IVS service and to secure a ScanSafe device, click HERE.