Build smart, dynamic experiences with CCC.
We’ve combined four decades of claims experience with advanced AI technology, comprehensive operational workflows, and innovative insurance customer engagement tools to help insurers achieve a smarter, simpler claims process for both APD and Casualty.
Marketing & Innovation
Stay competitive and provide your customers with dynamic, intuitive, personalized experiences from point of quote to claim to resolution.
CCC® Quick Chat
Engage with customers the way they want to be reached – via text message. Quick Chat is intuitive, accessible, and offers a real-time communication throughout the insurance customer experience.
CCC® Total Loss Care
Expedite paperwork following a total loss to reduce cycle time, administrative burden, and increasing your customer satisfaction.
CCC provides insurance carriers with the tools they need to optimize their customers’ experiences, including proven AI solutions to power personalized decisions at scale. From automatically routing claims to producing line item estimates, our AI technology helps insurers achieve workflow efficiency and faster resolutions.
More than 300+ insurers trust CCC’s advanced technology and deep insights to power critical operations across the lifecycle of a claim with speed, accuracy, and engaging customer experiences.
CCC helps insurers process approximately 12 million claims annually and holds statistically significant data for 97% of the 956 distinct U.S. Core Based Statistical Areas.
Our technology is powered by an extensive network of industry partners–including more than 27,000 collision repairs, 250+ MSOs, 4,250 car dealerships, 3,000 parts suppliers, and 30 information partners–all working together to deliver an excellent experience for your customers.
CCC News & Insights
Indiana Farmers Insurance is the Latest Carrier to Leverage AI-Powered Estimating from CCC
CCC Creators & Innovators: Jeffrey Capobianco
5 Key Takeaways from Crash Course 2023
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