First Party Casualty
Improve and expedite the first party medical claim management experience.
CCC® First Party Casualty
Leverage CCC's intelligent rules engine to swiftly route claims and automate bill reimbursement recommendations, adhering to insurer-driven guidelines for faster, more consistent resolutions.
Expedite First Party Casualty Claims
CCC® First Party Digital Portal
Offer claimants an innovative, self-service solution that lets them upload first-party casualty claim information and track progress.
Preference Selection
Allow first party claimants to choose notification preferences for bill status events.
Mobile Invite
Empower first party claimants to submit information via a mobile experience through a text message invite.
In-App Review
Permit a first party claimant to review the Explanation of Reimbursement details, all within the app.
Digital Information Capture
Capture claimant-uploaded medical bills and other documentation related to the claim.
Bill Ingestion
Digitize the bill intake process using the latest scanning technology and document management solutions.
eBilling Submission
Allow providers an easy way to submit bills and supporting documents via the EHR/EMR system using an insurer's payer ID.
Digital Workflows
Automatically route documents with a digital workflow that is visible and searchable.
Validation and Verification
Verify eligibility, provider verification, authorization, and coverage.
Inbound Mailroom Services
Intake, index, split, and label all first party medical mail.
Medical Bill Review
Digitize and automate manual processes with a powerful, configurable rules engine capable of handling complex medical billing.
PPO/OON Access
Access regional and national auto-specific PPO networks and out-of-network negotiations to extend insureds' benefits.
Configurable Automation
Electronically route files for appropriate review.
Intelligent Rules Engine
Apply insurer-driven rules to eliminate repetitive steps but maintain a high degree of accuracy.
Robust Account Support
Work with our team of industry experts who can help you implement workflows based on your specific rules and needs.
Dashboards and Analytics
Access real-time, self-service dashboards and ad-hoc analytics to help you gain valuable insight into provider activity, risks, and trends.
Correspondence Delivery
Process provider payments electronically with accompanying digital correspondence and reconciliation or use available mailroom services.
Outbound Mailroom
Use available mailroom services to deliver bill-related correspondence.
Electronic Provider Payments
Process provider payments electronically with accompanying digital correspondence and reconciliation.
Deliver Consistent Resolution
Modernize your first party claims process with our technology and tools. Make timely, consistent payments across bill types with corresponding analytics insights.
