CCC® Accident Documentation
Extending digital transformation to FNOL
CCC ACCIDENT DOCUMENTATION
What It Does
Connect with customers in the moments after a collision to provide guidance and collect thorough FNOL details. Accident Documentation offers a mobile experience, even while still at the crash scene, to help your customers document accident details, capture damage photos, and submit this information. Insurers get more complete FNOL details earlier to enable better decision making and help get customers back on the road sooner, improving satisfaction.
CCC’s mobile technology empowers insurers to offer differentiated experiences to their customers. From quoting to renewal questions, to FNOL and scene documentation, and digital communications, CCC delivers mobile tools to accelerate and improve insurer processes while elevating the customer experience.