First Party Casualty Solutions
Improve and expedite the first party medical bill review process with CCC Casualty.
How It Works
CCC’s First Party Casualty solution leverages an intelligent rule engine in applying insurer-driven rules to quickly segment low-touch bills from those that the insurer wants to manually review. Our tools and services for first party casualty claims modernize the chaotic, paper-burdened system with a comprehensive, configurable experience to help you make timely, consistent payments across bill types, with corresponding analytics insights.
CCC First Party Claim Portal
A new mobile channel for capturing first party casualty claim information. Innovative and intuitively designed, First Party Claim Portal introduces ease and transparency for the first party claimant while minimizing adjuster touch points for low-complexity claims. The portal provides an additional channel for customers who want a self-service option for submitting claim information. First party claimants can easily upload bills and other documentation related to their claim to streamline the process and track its progress.
Preferred provider organization (PPO) networks, through contractual arrangements with medical service providers, offer CCC’s casualty customers access to potential discounts off regularly charged provider rates, including discounts off state fee schedule rates, where applicable. CCC Casualty partners with multiple regional and national PPO networks to bring access to contractually discounted rates to our casualty customers. CCC Casualty’s PPO Network Program includes only PPO networks whose contracts with providers specifically include discounts for automotive medical, PIP, or first party liability programs to support discount acceptance. The CCC First Party Casualty Solution facilitates electronic bridges with network partners to enable a seamless and quick PPO rate application process.
The CCC First Party Solution delivers an intelligent rule engine that applies insurer-driven rules and is built to process big data quickly. CCC maintains billions of combinations of medical codes to help process your bill efficiently.