In 2024, the auto claims and repair industry faced a perfect storm, with challenges that included a softening economy, increasing repair costs, and a rapidly aging vehicle pool, forcing many to rethink their strategies.
In this Q4 2024 edition of our Crash Course report, our analysts reflect on the year's defining trends to provide insights and guidance for navigating 2025.
This edition also provides updated data from our Q1 Crash Course report, Q2 Crash Course report, and Q3 Crash Course report on everything from consumer driving trends to total cost of repair to runaway medical billing and its impact on casualty claims.
Stay ahead of the curve with actionable data and expert analysis. With over 18 million claims processed annually, CCC's Crash Course Q4 report provides a wealth of data to help you gain an expert understanding of how emerging policies will impact the auto ecosystem and learn how your business can adapt.