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Crash Course 2021 Midyear Update

Latest trends and insights impacting the P&C insurance industry, and new research on driver’s sentiment on ADAS.


All signs suggest that the accelerated adoption of digitization and AI occurring during the pandemic will continue. Consumer expectations have been raised again and curated experience where needs and information are anticipated even before requested is becoming the new normal.

SUSANNA GOTSCH

Industry Analyst & Crash Course Author

Susanna Gotsch

Industry Analyst &
Crash Course Author

All signs suggest that the accelerated adoption of digitization and AI occurring during the pandemic will continue. Consumer expectations have been raised again and curated experience where needs and information are anticipated even before requested is becoming the new normal.

A Look Inside the 2021 Midyear Update

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