WELCOME TO the q3 edition OF
Crash Course 2024

The Most Trusted Auto Claims & Repair Industry Report

*Now Issued Quarterly!

Your 2025 PLANNING Guide

Unlock Insights Shaping the Future of Auto Claims and Collision Repair

As the automotive industry continues to evolve, 2025 brings new challenges and opportunities for auto claims and collision repair leaders. From rising repair costs and shifting customer expectations to the growing influence of electric vehicles, staying ahead of these trends is crucial to maintaining your competitive edge.

Our Crash Course Q3 report is your comprehensive 2025 planning guide, with valuable insights based on CCC's historical data to help you navigate the year ahead.

Report Highlights:

  • Vehicle Complexity: With more parts per vehicle and extended repair times, repairers need to adapt to increasing demands.
  • Labor Shortages: Skilled technicians are in short supply—learn how this impacts cycle times and what repair shops can do to mitigate.
  • Inflation & Cost Control: Inflationary pressures are moderating, but costs remain high. Find strategies to maintain profitability while managing increased costs for parts, labor, and insurance claims.
  • Supply Chain Disruptions: Labor strikes and part shortages are reshaping the landscape—prepare your business for continued supply chain challenges in 2025.
  • Driving Behavior: Risky driving behaviors are contributing to rising accident rates. Discover how this trend could sustain or increase demand for repair services.
Insurers are looking for references to access crucial insights to navigate evolving trends and inform their strategies for long-term success.
Nathan Golia
Senior Analyst, Celent