Repair Status Updates

Transform how you interact with consumers.

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CCC® UpdatePlus

Keep your customers happy and informed throughout the repair process with real-time updates, automated feedback collection, and seamless integration with Google Business Reviews and Carwise.com.

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Real-Time Customer Updates
Automated Post-Repair Surveys
Integration with Google Reviews and Carwise.com
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64M
Texts Sent Annually by Shops Using CCC

Repair Status Tracking

CCC® UpdatePlus

Enhance customer satisfaction with CCC UpdatePlus. Our solutions help facilitate seamless communication throughout the repair process, keeping your customers informed and engaged every step of the way.

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Pre-Repair Communication

Engage with customers before repairs begin and keep them updated through pre-repair chat.

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Event-Triggered Status Updates

Send automatic status updates triggered at key repair stages, keeping customers informed about their vehicle's progress.

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Automated Text and Email Updates

Keep your customers informed with automated text and email messages that provide real-time updates on their repair status.

Transform Your Communication

Save time, improve customer satisfaction, and strengthen your business relationships.

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