Customer Surveys

Boost your customer interactions by providing real-time updates and gathering valuable feedback.

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CCC® UpdatePlus

Keep your customers happy and informed throughout the repair process with real-time updates, automated feedback collection, and seamless integration with Google Business Reviews and Carwise.com.

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Real-Time Customer Updates
Automated Surveys
Integrated Reviews
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13M
Consumer Reviews on Carwise.com

Gather Customer Feedback

CCC® UpdatePlus

Efficiently collect feedback, address repair issues proactively, and enhance your online reputation with seamless integration.

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Feature

Integrated Reviews

Boost your online reputation by capturing more Google reviews through automated prompts, seamlessly integrating with your Carwise profile.

Feature

Address Repair Challenges

Collect instant feedback with a simple survey sent post-repair, giving your shop the opportunity to resolve any concerns quickly.

Feature

Automated Repair Surveys

Address any issues on the day of vehicle delivery with a single-question feedback survey, ensuring customer satisfaction right away.

Customer Testimonial

UpdatePlus has helped us fine-tune our process and enables us to provide better customer service.

Tim Doyle
Lindsay Collision Center

Get Valuable Feedback

Learn how CCC® UpdatePlus can transform your customer interactions.

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