APD Claims
Dynamic solutions for smarter, faster decisions.
Elevate your business with the industry’s leading APD solution.
Customer
Success Story
CCC’s solutions help us keep our customers happy. Rental days are reduced and the customer is back in their own car in fewer days.
Celina Insurance Group
APD Claims Solutions
Incident Detection & Management
Leverage mobile, telematics and AI to accelerate the claims process by detecting incidents at the point of impact, providing intelligent predictions to efficiently route claims, and connecting industry partners quickly to support drivers and improve customer satisfaction.
Repair Management
Accelerate the claims process, reduce cycle time and associated expenses with virtual inspections, AI-assisted information capture, and integrated workflows, plus an industry first solution that delivers touchless line-level estimates from damage photos in seconds.
Customer Engagement
Enhance your customer experience and construct a digital experience that meets the needs of individual policyholders through their mobile devices with our digital and mobile tools.
Total Loss Management
Our total loss solutions deliver data-driven vehicle valuations, mobile tools to guide insurance customers through following a total loss, and a single point of connection for insurers to drivers and to lenders to identify and process total loss claims for efficient, satisfactory outcomes.
Network Management
Expand and better manage your Direct Repair Program (DRP) and Open Shop repair programs. Meet the growing consumer demand for more choice and convenience by connecting with collision repair partners nationwide.
Telematics
CCC’s telematics solutions enhance the insurer’s relationship with their customer by offering streamlined access to connected car data and actionable insights to inform the underwriting and claims process for personalized coverage and support.
CCC Fraud Solutions
Use AI and photo analytics to flag discrepancies for adjusters, estimators and special investigative units early in the assessment process to improve accuracy, reduce costs and accelerate claims resolution.
Subrogation Solutions
CCC® Safekeep seamlessly integrates AI-driven subrogation decisions directly into the claims workflow and configures to insurer rules and predictive models to accelerate outcomes.
Key Insights
Featured Solution CCC® Quick Chat
Digitally engage with policyholders throughout the claims process and beyond with two-way text communications. Provide status updates and customer service via text that integrate with data across the workflow from engagement to resolution.
Technologies
CCC’s telematics and advanced AI technology accelerate the claims process and synthesize the wealth of data generated by today’s connected vehicles into actionable insights that strengthen relationships between insurance carriers and policyholders.
