Solutions that optimize the policyholder experience
MARKETING & INNOVATION
Problems We Solve
Deliver unique customer experiences.
Exceed your customers’ expectations with flexible, AI-powered experiences that anticipate needs and accelerate decisions from point of quote to resolution.
Connect seamlessly to your customers.
Digitize communications across the enterprise with consumer-to-insurer two-way texting integrated into your unique workflow.
CCC’s cloud-based solutions and APIs can provide access to rich data and countless partners across industries, accelerating the pace of innovation.
CCC® Quick Chat
Engage with customers the way they want to communicate – via text message.
Build stronger customer relationships and accelerate conversations with smarter communication today.
CCC® VIN Connect
Deliver usage-based insurance opportunities and discounted cover to drivers based on ADAS vehicle features and driver behavior data.
CCC research shows that 87% of consumers initiate a chat or text with an insurance rep immediately after an accident or soon after.
Nearly 90% of consumers are very comfortable sharing information such as their name, phone number and car type with their insurer over text.
CCC harnesses the power of AI, mobile technology, and telematics to help insurers drive unmatched value and personalized experiences for their consumers. Our intelligent workflow solutions can help carriers deliver an end-to-end solutions digital experience that meets the unique needs of individual policyholders through their mobile devices.