Events & Conferences

CCC’s Susanna Gotsch, Senior Director, Industry Analytics, will be on stage at AIRNC 2022 to discuss the latest data on electric vehicles, the complexity they bring to the claims and repair process, and how best to prepare. She will be joined by Mike Chilton of Chilton Auto Body, a pioneer in EV repair, who will highlight real-world challenges the repair industry is facing.

Susanna will also discuss the role AI is playing in modernizing the claims process, such as identifying damage, building estimates and automating claims routing. By creating an end-to-end digitized process within a connected network, ecosystem partners can streamline workflows, reduce cycle time, and increase customer satisfaction.