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Featured Event 2023 NAMIC Claims Conference

Orlando, Fla. at the Omni Orlando Resort at ChampionsGate

Day and Time of Presentation:
Wednesday, February 15, 2023, 2:00 – 2:45 p.m. ET

Session Title:
Unwrapping Market Trends and Technology Innovation in Claims

Session Description:
Over the last 4 years we have seen the fundamentals of the auto claim ecosystem go through a dramatic transformation, being driven by major investments in vehicle technology like ADAS and telematics. Auto claim frequency continues to build towards pre-pandemic levels, and loss costs have soared with record high inflation. Other investments in technology like mobile consumer experience and AI have also been transformative in terms of productivity and consumer reaction. What is frequently missing from this discussion is why this is occurring. In particular, how do the market challenges of inflation, supply chain interruptions, rising part costs, labor shortages, and more drive this technology transformation?  In this session we will report on how changing technology has transformed our industry, and where that technology may take it in the future in light of these market dynamics.


The NAMIC Claims Conference is an annual event designed to connect claims professionals from property/casualty insurance companies with the education and resources they need. This peer-developed conference offers educational sessions on everything from claims fundamentals to emerging trends as well as access to a number and variety of service providers in the exhibit hall. Rounding out the conference experience are unique opportunities for everyone from the adjuster to the claims executive to make new connections and grow their peer network.

Featured Event

NAMIC: Claims Webinar Series

Webinar: First Notice of Loss Methodologies

New complexities are making waves within the insurance economy, from shifting market conditions to regulatory changes to the vehicles themselves. These shifts present new challenges for carrier strategies and internal workflows, as well as policyholder experiences.

Advanced technology can help sort and analyze large amounts of data and considerations to inform decisioning, but it can’t do it alone. It also takes a broader connected ecosystem to seamlessly navigate next steps from accident through FNOL, through casualty and repair predictions, to resolution, while monitoring for subrogable opportunities along the way.

In this webinar, learn how:

    • AI and deep learning can help evolve traditional thinking around FNOL methodologies
    • Intelligent automation and early decisions can make an end-to-end digital claims process that includes subrogation management possible, helping to increase productivity and improve outcomes.
    • Innovation can lay the groundwork for the future as the industry takes steps towards the vision of straight-through processing

Thursday, July 14, 2022
2:00pm ET

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