Expand your reach with CCC’s vast network of collision repairers.
Problems We Solve
Grow your network of collision repairers.
Connect with more than 27,000+ collision repair shops nationwide who use CCC to process repairs every day. Broaden your network of participating DRP facilities, or expand your reach with shops outside of your DRP to offer customers more choice in their repair.
Optimize program compliance.
Manage DRP shop requirements to improve your program compliance.
Route appraisal assignments.
Route assignments to the optimal appraisal source based on predictive analytics and carrier-specific rules.
Streamline DRP communication and exchange documents efficiently.
Send electronic requests and messages to DRP shops—individually or collectively—to streamline processes and minimize manual follow-up. Upload estimates, images, and other documents to more easily track and manage assignments.
CCC Connect allows insurers to communicate digitally and seamlessly with direct repair program (DRP) shops through the platform participating repair facilities use daily, CCC ONE. By reducing back-and-forth with repair shops throughout the claims process, insurance carriers can reduce costs and cycle time to help get drivers back behind the wheel quickly for improved satisfaction.
Improve your customer satisfaction through actionable DRP performance insights. With CCC Scorecard, you can monitor your network and compare DRP shop performance through configurable dashboards that feature 100 KPIs across four categories: estimating, quality, customer satisfaction, and cycle time.
CCC® Open Shop
Electronically send assignments to repair facilities outside of your DRP network with Open Shop, allowing customers the flexibility to seek repairs from their shop of choice while broadening your network.
CCC technology is more than just software – it is a vast network of repairers, manufacturers and suppliers critical to your business success. By connecting industry partners, our Network Management solutions can enable easier communication, helping to power more accurate decision-making and improve the experience for your shared customer.
Manage and grow DRP networks in order to maintain consistency in repairs and decrease cycle time.
Manage DRP profile data and connect seamlessly with insurance carriers.
Measure repair program performance and promote compliance.