By: Craig Stevens – Director, Solutions Delivery

It's 1994. Like so many others in this industry, you find yourself crouching down beside a damaged vehicle armed with a clipboard, a pen, and a Polaroid. For those not still writing estimates by hand, the computerized estimating system in the office required installation and monthly updates via CD ROM.

Fast forward to today, 30 years later, living in a time surrounded by tools promising to make the job of a collision repairer easier and more efficient.

The World Wide Web was only 5 years old in 1994. In 2024, it's hard to imagine a day without it. Logging into cccone.com is just another example of change and part of your shop's natural progression into the digital age. Here are some reasons why you should embrace the change and log into cccone.com:

1. Partner Communications in One Place: Logging into cccone.com brings you to your Action Center. This is where you can find communications from insurers, vendors, and OEs. You will also see appointment notifications, diagnostic reports, and more.
2. New Features & Industry News: While you’re in your Action Center, take a look in the top right corner and click on that megaphone. This is where you can see all sorts of exciting information like product updates, offerings, new features, and how-to's.
3. Write Estimates Faster: Getting an estimate started in cccone.com got a little bit easier with the addition of the Jumpstart feature. Imagine being able to add the more obvious "at a glance" items to your estimate in seconds. You can by using Jumpstart.
4. Voice-to-Text for Line Notes: Tired of typing notes? Or worse, are you skimping on your notes because you don’t like typing them in? Accessing cccone.com via a tablet gives you the ability to use voice-to-text. Yep, just click the microphone on the virtual keyboard and speak away!
5. In-Line Operation Type Changes: Did you know that you can change operation types when writing an estimate in cccone.com? Making a change from repair to replace is as simple as clicking the drop down and selecting the new operation. No more having to delete the line and re-add when making a change.

In addition to all of that, cccone.com is an ideal place to start your day. Whether you live in New Jersey and start your day with a Taylor ham, egg, and cheese sandwich or like so many others you can't even look at the first car of the morning without a cup of coffee in your hand, we all have habits. Logging in to cccone.com every morning after turning on the lights and while brewing a cup of joe can be a beneficial habit. Learning about any new features or enhancements while checking your action center could change the course of your day, in a good way!

In 30 years, we have all changed. Our industry has changed. Our world has changed. The use of technology can enhance our lives and make us better at what we do.

So, go ahead,  log into cccone.com today and start exploring... no CD ROMs required!

"The first step toward change is awareness. The second step is acceptance." - Nathaniel Branden

Just in case you think you haven't changed, remember how you used to take photos?